Terms of Service
Last updated: 1 August 2026
1. The service
CandleAI provides software tools for creating, backtesting, optimizing, simulating and deploying trading strategies through third-party broker APIs. CandleAI is a technology provider — not a broker, investment adviser, research analyst or portfolio manager.
2. Your account
You must provide accurate information, keep your credentials secure, and be legally eligible to trade in Indian markets. You are responsible for all activity under your account.
3. Broker connections
Connecting a broker requires API credentials issued by your broker. You authorize CandleAI to send orders through those credentials as directed by strategies you deploy. Broker API availability, fees and terms are set by your broker, and you must comply with them. You can revoke access at any time from your broker or from the platform.
4. Trading responsibility
All strategies — including AI-generated strategies — are created, reviewed and deployed under your control. You accept full responsibility for trading decisions and outcomes. Backtests and simulations are hypothetical; see our Risk Disclaimer.
5. Subscriptions & billing
Paid plans are billed in advance in INR (inclusive of GST) and renew automatically until cancelled. You may cancel anytime; access continues through the end of the paid period. Fees for broker APIs, market data or exchange charges are separate and payable to their respective providers.
6. Acceptable use
You may not misuse the platform: no unlawful trading, market manipulation, reverse engineering, reselling of data, attempts to breach security, or use that violates SEBI regulations, exchange rules or your broker's terms.
7. Availability & liability
We work hard for high availability but the service is provided "as is" without warranties. To the maximum extent permitted by law, CandleAI is not liable for trading losses, lost profits, or losses arising from downtime, data errors, broker/exchange failures or events beyond our control. Our total liability is limited to the subscription fees you paid in the twelve months preceding a claim.
8. Changes
We may update these terms; material changes will be notified by email or in-app. Continued use after changes means acceptance.
9. Governing law
These terms are governed by the laws of India, with courts of competent jurisdiction in India.